Refund policy
Last updated 2026-11-13. This covers Pro and Team, paid through Dodo Payments.
The short version
- Any charge, refunded in full within 14 days, monthly or yearly. No questions asked.
- After 14 days a charge isn’t refundable, but you can cancel at any time from Manage billing in Settings and keep your plan until the end of the period you paid for.
- If Cronkick has an outage that is our fault and you lose scheduled runs because of it, email us and we’ll credit or refund that month.
How to ask
Email [email protected] with your GitHub account or organization name. We refund to the way you paid.
Free plan
The Free plan is free; there’s nothing to refund.